The Community We Are Called To Be
“To be a community that serves, that speaks, that celebrates and prays in such a way that others-regardless of their religious belief, encountering this community experience a revelation of life’s deepest truths…about human dignity, community, success, power, growth, sacrifice, love, suffering, debility and death. Experiencing a harmony between their hearts’ deepest resonances and this community’s character, persons go from this encounter more healed, more whole, more able to live, to love, to hope and to die.” -Jack Glaser
Home care is unique. Unlike any other healthcare setting, when a clinician crosses the threshold he/she is entering into a very personal story of the person in need. We are guests and at times we are greeted as revered professionals, as family or occasionally perceived as unwelcome strangers.
Home care offers a potential for all-inclusive care. The best clinicians approach their work holistically. They look at the big picture and take into account much more than a task at hand. These skills develop over time as patients and family members teach us so much about life, love, living, and dying. Seasoned professionals intuitively respond to not only to physical needs but the emotional and spiritual needs of the patient and family.
The reality of home care can be cold and hard. We see the best of worlds and at times the worst. Perhaps, it is an elderly woman with failing memory who has lived independently all her life and does not recognize the need for in home support. No sooner than her daughter hires a caregiver, she will fire them. Her home becomes a health hazard with pet excrement all over, infestations, and unimaginable clutter.
Sometimes we are confronted with ethical dilemmas. What to do when you find a person in a deplorable situation. What do you do if the person cannot speak or make their needs known and is totally dependent for all care? Yet, their spouse has mental health or an alcohol problem and the patient is being neglected. What do you do when you try to intervene but there is a complete denial of the problem or that their loved one is in their last phase of life. What to do when he becomes belligerent or threatens to harm staff.
Even harder is when you know that the family member has good intentions but the situation has become unmanageable and extreme. It is a no-win situation. To remove a person from their home would be devastating. Even worse is to leave a person who is vulnerable in a condition of neglect; a no win. These state of affairs are not taken lightly. Every alternative is considered, explored and every benefit of the doubt given before taking drastic measures.
Last night as I lay awake I thought of the possible consequences of taking action or not…sometimes we find we cannot live up to our aspirations. It leaves you in a state of moral distress. We don’t want to pull out and abandon a person, nor do we want to foster a dreadfully unsafe situation. There is no happy ending but in this particular circumstance, I believe we acted in the best interest of the patient and the home care clinicians.
Liz Sorensen Wessel
Mandala by ~liz

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